Frequently Asked Questions

Subscription

Do you offer free trial for Family Edition Membership Plan?

Yes! We are confident in the values we provide to both students and parents. The first 7 days are free and the monthly price after the trial is $9.95. Parents can access the “Go To My Account” function to cancel at any time!

I just signed up for a free trial, why do I see a charge on my statement?

If you've recently signed up for a free trial with PacerMind Education, you may temporarily see a charge (10 cents) on your statement from us. Don’t worry – the charge is an authorization hold that confirms the billing information you submitted for your Family Edition Membership Plan. The charge is typically reversed immediately, so it may not even show up on your statement. You can cancel any time before the end of the trial. Only if you choose to continue after the trial will your credit card be charged for the full month.

What forms of payment do you accept?

Family and School Edition Membership plans are offered as monthly subscriptions, which can be paid via credit card. Pacermind accepts all major credit cards. For a large chain of schools or a District Edition Membership, we require an annual commitment that can be paid via invoice through a bank transfer or a check. Please contact us to arrange an invoice purchase.

Can I become a member if I live outside the U.S.?

Yes! You can become a PacerMind member from any country! However, membership prices must be paid in US dollars. Your credit card company will convert the US amount to your local currency.

Are students restricted to only doing the practices for their current grade level?

Membership provides unlimited independent practice for students. Students are recommended to start practice from their current grade level. However, they are free to start from whichever grade they are comfortable.

If I cancel my membership, will I get a pro-rated refund?

Family and School Memberships can be canceled at any time, as they are paid on a monthly basis. Once you cancel your membership, your credit card will stop being charged. We do not provide pro-rated refunds for the current billing month, but you will continue to have full access to the account until the end of that billing month.

How do I cancel My Subscription

  • Log in to your PacerMind Education account.
  • Click on "Account Management" link in the left corner of the top navigation menu.
  • In the left navigation menu, click on "Subscription". You will be directed to Subscription Information page.
  • Click on "Cancel My Subscription".
  • Enter a reason for the cancellation and click "Request Cancellation". Your subscription will stop at the end of the current billing month. Pacermind will not charge your credit card from next month.



Common Core

What are educational standards?

Educational standards are the learning goals for what students should know and be able to do at each grade level. Education standards, like Common Core are not a curriculum. Local communities and educators choose their own curriculum, which is a detailed plan for day to day teaching. In other words, the Common Core is what students need to know and be able to do, and curriculum is how students will learn it.

What is the Common Core State Standards ( CCSS) Initiative?

State education chiefs and governors in 48 states came together to develop the Common Core, a set of clear college- and career-ready standards for kindergarten through 12th grade in English language arts/literacy and mathematics. Today, 42 states and the District of Columbia have voluntarily adopted and are working to implement the standards, which are designed to ensure that students graduating from high school are prepared to take credit bearing introductory courses in two- or four-year college programs or enter the workforce.

How PacerMind is aligned to Common Core?

PacerMind Education math curriculum is aligned to the Common Core Standards for Mathematics. We have extensive number of topics for students to master in each grade.